Shipping policy
Shipping Methods Offered
- USPS Priority Mail for orders with no fish
- UPS 1-Day for orders with fish
Processing Time
5 Business Days or Less
Operating business days are Mondays - Wednesday
Shipping Price does not speed up the processing time for an order.
Shipping Schedule
We only shipping orders Monday-Wednesday to avoid any shipping delays over the weekend.
Exceptions may be made for any holidays where post office is closed.
Annual Live Animal Pause
Orders made near the holidays will be paused in order to avoid any delays during shipping. After the holidays orders will be shipped out in the time they were received.
Please Note
There is a 15% restocking fee for all canceled orders. This fee is to cover processing fees and labor associated with packing orders and handling customer service.
We are sorry for any inconvenience but we only ship within the United States.